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FAQ

Here are answers to the questions we get asked the most. We hope these help you. And, if you don’t find what you’re looking for, do get in touch with us.

What technology will be used to build my website?

If we’re doing the construction, we normally build new websites on WordPress. We prefer WordPress because it’s the most popular website platform on the internet, powering more than 40% of all websites on the internet! We can, however, work on most other platforms as well.  

Can I edit the website myself?

Yes, of course! It is similar to editing a word document, allowing you to style the text, manage photos, upload videos, share links and also enable downloadable files. 

The Content Management System (CMS) we use allows multiple users to login, add, edit and remove pages, blog posts as well as menu links. And none of this requires any website coding knowledge.  

Are there any ongoing costs for having a website?

You will need to pay the website hosting charges annually as well as the domain name registration fee every year or two depending on the plan. But apart from these, the website itself has no recurring fees.  

That said, websites ideally need occasional updates and fixes to keep up with the changes in technology. Such maintenance helps them function optimally. This is, of course, voluntary but quite crucial considering websites are a business’ virtual storefront.  

If you’d like us to manage your website for you, take care of all the updates and changes, please do contact us. We’ll be happy provide a quote for ongoing support. 

Why does WordPress need to be updated?

We love WordPress, but just like any other software it’s prone to bugs and problems at times. It thus needs to be updated and maintained to keep it working properly.   

Also, due to its popularity, many WordPress sites are the target of hackers. If you don’t regularly update your software and plugins, it’s very likely that your site would be compromised by hackers. (Much as we hate to admit, the truth is that most hackers are savvier than IT professionals — they are highly skilled and adept at covering their tracks).   

Once they gain access, they plant dodgy code in your site. Then they try to steal your data, put another site in the place of yours or just take your site down. If they get this far, it’s a difficult situation to recover from. So you need to be proactive and keep your site updated to avoid an attack in the first place. 

What if I already have hosting/domain name?

That’s perfectly fine. Any site we build for you is yours and it is ultimately your decision on where to have it.  

We do offer fully managed hosting accounts on state-of-the-art Australian servers and domain name registration services, if you need them. Do get in touch if you’d like to find out more about our hosting and domain solutions.